- Holistic view across entire IT through well-defined functional components and data flows.
- IT is business responsive and aligned with business priorities.
- Higher acceptance of services and better business alignment.
- IT investments aligned with business demand on services.
- Faster time to market service realization.
- Cost-effectiveness and improved IT finance management.
- Improved IT and business efficiency through better governance and transparent measures.
- Improved tractability across the service subscription, chargeback and usage.
- Risk reduction.
- Continuous service improvement.
